Frequently Asked Questions

Introduction

The Transfer of Ownership (TOO) Marketplace helps existing Time customers transfer their home internet account to a new customer before their contract ends. We make the process simple, secure and hassle-free, so the new customer can continue using the remaining contract.

For Current Owner

Creating & Managing Your Listing

Managing Interested Customers

Completing the Transfer (Current Owner)

For New Owners

Who Can Apply

Approval

Account & Contract

Billing

Equipment

Installation & Service

Privacy

Marketplace Rules

Fraud & Security

Rejections & Errors

Contact Us